Cookie Policy – PensionsPortal.ie
Last updated: 01 March 2026 This Cookie Policy explains how PensionsPortal.ie (“we”, “us”, “our”) uses cookies and similar technologies when you visit or use our website and application (together, the “Services”). For information about how we process personal data more generally, please see our Privacy Notice.1. What are cookies?
Cookies are small text files that are downloaded to your device when you visit a website or use an online service. They are widely used to make websites work, or work more efficiently, as well as to provide information to website owners. Similar technologies include local storage, session storage, pixels, beacons, and tags. In this policy we refer to all of these collectively as “cookies”.2. How we use cookies
We use cookies to:- Make the Services work properly and securely.
- Keep you signed in and maintain your session.
- Remember your preferences.
- Understand how the Services are used so we can improve performance and usability.
- Detect and prevent fraud and misuse.
3. Types of cookies we use
3.1 Strictly necessary cookies
These cookies are essential for the Services to function and cannot be switched off. They are set in response to actions you take, such as logging in, navigating between pages, and setting privacy preferences.
Legal basis: Legitimate interests in providing a secure and functional service, and/or performance of a contract.
3.2 Functional (preference) cookies
These cookies allow the Services to remember choices you make, such as display settings and preferences. If you disable these cookies, some features may not work as intended, but the core service will still function.3.3 Analytics and performance cookies
These cookies help us understand how users interact with the Services by collecting information such as which pages are visited, which features are used, and error messages encountered.
We use this information in aggregate form to improve performance and usability. Where required by law, we will ask for your consent before setting these cookies.
3.4 Security and fraud-prevention cookies
These cookies help us detect suspicious activity, protect accounts from unauthorised access, and maintain the integrity of the Services. They may overlap with strictly necessary cookies.3.5 Advertising or marketing cookies
At present, we do not use third-party advertising cookies on the logged-in pension portal. If we introduce such cookies in future, we will update this policy and request your consent where required.4. First-party vs third-party cookies
- First-party cookies are set directly by us when you use the Services.
- Third-party cookies are set by other organisations (for example, Cloudflare for security, Sentry for error monitoring) when you interact with our Services.
5. Logged-in portal vs public website
6. How long cookies stay on your device
- Session cookies — deleted when you close your browser.
- Persistent cookies — stored for a specified period (for example, days or months) or until you delete them.
7. Managing cookies
7.1 Browser settings
Most web browsers allow you to see which cookies are stored, delete cookies, block some or all cookies, and set rules for certain websites. The “Help” function in your browser explains how to manage cookie settings.7.2 Third-party opt-outs
- Cloudflare: Privacy Policy
- Sentry: Privacy Policy
8. Relationship to personal data and GDPR
Where cookies collect information that can identify an individual, that information is personal data under GDPR. In those cases:- Strictly necessary and security cookies are used based on our legitimate interests in operating a secure service and/or performance of a contract.
- Analytics cookies are used based on your consent where required.